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That's right. This button shouldn't be green. But it's not just that the actions aren't running but their service that reports that actions exist must be down too. That is a bad design. They should still report that the actions exist even if they can't run them. This PR button shouldn't be green/pressable.

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There's a way around this: Under "branch protection rules" in the settings for the repo, you can require certain "status checks" to be green before merging. This has as an added benefit that it works for allowing "auto-merge" (at the settings page of the repo).

(I work at Microsoft, but not at Github)

Yes that is set already and that's why this is so concerning.

You can set Actions to required and then they will be displayed even when Actions is down and merge will be prevented.

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