Substack is laying off 14% of its staff
nytimes.com
nytimes.com
Substack’s chief executive, Chris Best, told employees that the cuts affected staff members responsible for human resources and writer support functions, among others, according to a person familiar with the discussion.
Mr. Best told employees on Wednesday that Substack had decided to cut jobs so it could fund its operations from its own revenue without raising additional financing in a difficult market, according to the person with knowledge of the discussion."
So to be fair to Substack, while their valuation is crazy it's not like they are burning through VC money with wild abandon. Nice to see some restraint instead of a CEO feeding delusional hype.
People are having to tighten budgets and cut gym memberships, newspapers, Netflix and Spotify subscriptions. Substack isn't even in the mix there.
[1]https://www.oecd.org/economy/united-states-economic-snapshot...
Beyond being a direct competitor to aspects of the NYT’s business, their platform and pro-free-speech ethos are an existential threat to the corporate media (like NYT) monopoly on the Overton window.
But yes, there’s clearly a resentment from within elite media (WaPo/NYTimes) that people they don’t like have an avenue for editorial independence that is beyond their reach.
Reference, straight from the horse's mouth:
https://www.bariweiss.com/resignation-letter
Quote:
> My own forays into Wrongthink have made me the subject of constant bullying by colleagues who disagree with my views. They have called me a Nazi and a racist; I have learned to brush off comments about how I’m “writing about the Jews again.” Several colleagues perceived to be friendly with me were badgered by coworkers. My work and my character are openly demeaned on company-wide Slack channels where masthead editors regularly weigh in. There, some coworkers insist I need to be rooted out if this company is to be a truly “inclusive” one, while others post ax emojis next to my name. Still other New York Times employees publicly smear me as a liar and a bigot on Twitter with no fear that harassing me will be met with appropriate action. They never are.
This is one person's statement, but it's consistent with the way many people have written about the NYT's internal culture and internal cultural shift over the last 5-10 years.
But your “from the horses mouth” citation comes from a newsletter that dedicates a significant amount of its virtual ink towards the anti woke/cancel culture run amok beat. Weiss has literally made her living on this subject for years now, she isn’t unbiased*
*that said, I do want to note that biased does not mean wrong, even though it is often portrayed that way.
That seems to be the innuendo you're making. Either way, I'd like to hear some substantiation as to this "significant pull factor", please.
> now she’s making way more money writing over at Substack.
^
> she basically deserved it (or it was otherwise necessary)?
Deserved what? She quit.
The bullying.
I don’t doubt that it was an unpleasant environment for her to work in, I do not read it as though it was horribly abusive as you seem to though.
From the horse's mouth- https://www.nytimes.com/2021/04/11/business/media/substack-n...
I just read the first link: https://www.nytimes.com/2021/04/11/business/media/substack-n...
Here's a quote:
> The story of Substack, the company, is interesting and, of course, meaningful to its investors. But the shift in power toward individual writers and direct payments has broader implications. And my informal survey of Substack writers found that most are fond of the company and plan to stick around for now — but not out of the sense of loyalty, shared mission or deep identification that used to run through media companies.
What did you see that tells you they 'despise' it?
From what I understand, it's unlikely that a senior NYT editor would explicitly state the paper's opinion on this, which seems to be the proof that you're after, so we're left to extrapolate from their actual publication choices.
What isn't in good faith is telling someone "just google it" when they're asked to provide evidence of their claims.
I didn't know about Substack before, but now I do! :D
Let's rephrase that to 14% to sound more impactful
Substack fires every 7th employee!
What makes you say that? I don't understand why the percentage figure would carry more weight. I look at 13/90 my brain says "roughly twenty percent", which is too much. Perhaps some people, equally innumerate as I, misjudge the other way. Either way, the facts remain the same.
Do you think numbers expressed as percentages have a different psychological effect? Maybe they sound more authoritative or clever?
13 people losing their jobs isn’t national news and they know it.
Definitely psychological in my opinion.
FWIW I agree with a different comment on this thread that Substack gets disproportionate attention in traditional media because its business model is a financial threat.
[0] https://www.nytimes.com/live/2021/04/30/business/stock-marke...
I suspect Substack writers are hoping to get elevated to the 'paid writer' status that big names like Andrew Sullivan have. That's the only network effect I can think of with their product.
[1] https://www.bloomberg.com/news/articles/2022-06-23/the-behin...
"Why the f* didn't anyone tell me I could take less?"
Substack faces a lot of possible problems, imho: does not scale that well, limited audience size, writer burnout https://greyenlightenment.com/2022/06/22/substack-worth-1-bi...
I think what substack needs is better content/writer discovery. There seems to be no good way to find related substack blogs adjacent to the ones I already follow. Medium .com at least got that part right. I can go to the home page of Medium and find huge assortment of articles that interest me. That's not the same with Substack.
Also, the the pop-up prompt to subscribe on mobile is annoying and does not go away. It should be disabled via cookies if you decline to subscribe.
Unfortunately, Substack wants to do an internal reference or "recommendation" system that basically mimics a closed clique. Those that know other writers may get a friend to "recommend" their newsletter, but it will very likely not be anything that the readers of this friend are interested in since the recommendation may have nothing to do with the content, or the merits of the recommended writer, it's just who they know.
I think people are interested in the content, in a subject, or a genre/type of writing, like humor, advice, reviews, etc. They may want to spend more time with a subject rather than being given irrelevant recommendations based on who the writer reads.
1. https://medium.com/pragmatic-programmers/directory-of-pragma...
My guess is the conversion numbers on that are terrible.
One newsletter I'm subscribed to recently switched from Substack to Ghost, and as a reader it was completely seamless and I might not have noticed if they hadn't mentioned it. They were able to transfer all their paid subscribers and article archive, so it doesn't seem like these services have any real moat.
Don't cross the streams. Not on Substack itself, anyway. The recommendations can happen via other websites like Hacker News and the occasional author link.
By any yardstick, a price/sales ratio of 72 is ludicrous. It's the kind of thing that can only happen within the safety of a financial bubble.
Seems incredibly risky and not strong enough to weather any economic downturn.
Are companies just copying the Facebook mantra from 2005ish? Didn't FB become immediately profitable once they started selling ads? That was pre ipo.
look at the Amazon example. they were unprofitable for a very very long time. and the retail business is still very miniscule margins
Profit? Niche ownership? Reliability? Durability? Expertise?
It makes sense to worship the Church of Scale in a VC-adjacent forum like HN, but it’s not the only way to business.
No, AWS wasn’t born from Amazon selling excess capacity.
That’s just like saying that if every company rehired its first CEO it could be worth multiple trillions.
The whole premise of the VC/PE business is profits, just with different risk strategies.
https://www.statista.com/statistics/268604/annual-revenue-of...
https://www.statista.com/statistics/277229/facebooks-annual-...
Obviously this is pretty reductive but this is generally what I have seen as a user of many apps in the past 10 years.
Ideally? To leave retail investors and pension funds holding the bag when it all blows up.
It means nothing to look at revenue and valuation alone.
Hopefully with the end of the easy money era this ridiculous business model dies out for good.
They just need to scale back their hiring excesses and bullshit jobs likely created.
https://www.politico.com/news/magazine/2021/04/16/how-substa...
the only value of the platform is in the creators, any team of devs can clone the product in a month. You're exactly right that they need barely any employees, because the technology isn't worth anything. The site has no moat or network effects so they will effectively need to subsidize the creators forever or not charge them anything, lest they run for the next platform.
It's the same reason the ridesharing industry is a profitless money pit. Undifferentiated, easily copiable products compete each other into the ground on subsidized investor money while owning no assets of value.
It's differentiated to something like Medium because I know I won't get ads, pop-ups, arbitrary paywalls, cheesy SEO content, etc.
I worked at an energy trading desk some years ago, and market intelligence there came through hyper-focused industry newsletters, with crazy high subscription prices. It's like a Bloomberg terminal, or a Photoshop subscription: only worth subscribing if you are making several multiples of the cost back in profits.
Substack's litany of 'investing' newsletters is basically a mommy blog version of that. Newsletters can't charge very much because we all know this stuff is available elsewhere, in higher quality. And non-financial newsletters probably can't charge at all, other than the small handful you see on their "Featured" page.
I hope they succeed, but if they don't - I hope people realize the value of the ad revenue model.
If not 72, what revenue multiples are more appropriate as per the yardsticks you are familiar with?
And that doesn't take into account that Substack is doubling every 6 months So Substack is 2 doublings or 12 months away of growth from bringing it's multiple to the industry standard, that might be an aggressive evaluation but it doesn't seem insane.
[0] https://www.statista.com/statistics/1243565/substack-paid-su...
* Not to mention most VC deals are sweeter than a pure purchase (in terms of being protected from a down round etc.. *
Definitely a crazy multiplier, but not the craziest on the market given other parameters.
I keep waiting for someone at Substack to start an aggregate of a whole bunch of wankers (some of whom are good), with consistent editing, advertising, and publish dates. Sell it at one reasonable price.
They could call it, I don't know... A "magazine" [tm]
I recently cancelled my NYT subscription, but I would happily pay a one-time fee for a nicely packaged, printed copy of their journalistic scoops. I think their last big one was about the impact of drone bombings in civilian areas in Afghanistan and Pakistan. That's an important piece of research that deserves a permanent home.
No such option exists. And unfortunately, I'm not going to pay $20/mo CAD for what appears to be 50% opinion columnists, often writing columns about the same thing week after week.
[1] https://www.dcpartners.solutions/2022/02/agillion-what-was-i...
You could have real estate in the heart of Manhattan that you make $0 on, but that doesn't make it worthless because of the potential of that real estate.
We know highly trafficked websites (and apps) can make billions selling ads. My guess is that investors saw value in the virtual real estate of Substack so that $650m might not be as unreasonable as it seems on the surface.
Valuations are based on future performance, not current performance. If they're going to do $100m in revenue this year then the valuation is perfectly reasonable.
But I'm just guessing. It might be as unreasonable as you suggest. I'm just saying there can be cases when that kind of valuation would make sense if the potential for higher future revenues / earnings exist.
What next the same introduction to every startup pitch deck ever - “if we capture $smallPortion of $hugeMarket we can be worth trillions”!
Also I was just using ads as example of how digital real estate can be monetised. I'm not a Substack user so I might be mistaken, but I believe most of their revenue comes from their subscription model. The point I was making was just that if you create something that millions of people use whether or not you're aggressively monetising it today, there is still some theoretical value that you can assign to those eyeballs and that engagement.
Also see Yahoo. Yahoo was one of the most trafficked websites for almost two decades and couldn’t really profit from it after the dot com bust.
In the public markets, maybe. In the VC markets, valuation is more linked to how much VCs like 'the idea' as opposed to whether they think it could succeed .
Managing the reliable sending of millions of subscriber emails is expensive.
Mailchimp charges $12K/year for 150K contacts and 180 emails/contact/year.
(Above that is "call us" pricing.)
At that rate, it is about 10c per contact per year. Substack has 500K paying reader-subscribers, 10-20x that in "total readership", whatever that means, and "millions" of readers (but I believe those are web viewers).
https://backlinko.com/substack-users#how-many-paying-subscri...
Same way that WeWork was 'valued' at $50bn, before they revealed their full financials to the public. Then the IPO collapsed; the company was worth $10bn tops, and most of that is in assets they purchased during Softbank's dalliance with Adam Neumann.
The same Adam Neumann that Substack investors A16Z have given $70m to to develop a carbon credits trading blockchain. I shit you not.
If you're comparing substack with a non-marketplace business, you probably want to compare gross profit between the two, or compare substack's GMV with the other company's revenue.
Also consider growth expectations.
Cost of goods sold is always deducted before reporting revenue, otherwise companies like Uber, Lyft, Doordash, Amazon, Stripe, Square that pass through most of their receipts would all seem 10-100x bigger than they actually are.
According to whom?
Did you mean "Gross income", not "revenue" ?
https://www.investopedia.com/terms/c/cogs.asp
> COGS is deducted from revenues (sales) in order to calculate gross profit and gross margin. Higher COGS results in lower margins.
> Amazon
https://www.wsj.com/market-data/quotes/AMZN/financials/annua...
In $Billons:
Sales/Revenue +469 Top line
COGS incl. D&A -272 Reductions
Gross Income =197
SG&A Expense -172
(leading to $25-$50B bottom line income depending on which reductions you care about)Retail tends to have large revenues and tiny margins. I can say Amazon retail should be worth more based on their revenue, but when their margins are 0 or negative, that would be dumb
What's their to scale ? It feels like a really over engineered solution to a basic problem.
It's as if you need to hire to prove growth, even if people aren't doing much
That isn't what I read. Their big payments (which weren't structured as advances but as guarantees for which writers had to forgo X months of subscription revenue) to big name writers ended up being lower than the standard author cut of the subscriptions those writers generated. So much so that this might account for a significant part of the $9MM.
https://www.nytimes.com/2021/04/11/business/media/substack-n...
This writer had 18k subs at $50/yr ($90k/yr revenue, of which Substack would take 10%) but was paid $430k for 2 years. Maybe they grow their reader base to close some of that gap but it's still a loss leader to build reputation. It's possible some other writers took less favorable deals but I haven't seen the details.
> The former Vox writer Matthew Yglesias calculated that taking the advance wound up costing him nearly $400,000 in subscription revenue paid to Substack. The writer Roxane Gay told me she earned back her advance within two months of starting The Audacity ($60 a year) with an audience of 36,000, about 20 percent of them paying.
Your article was a reference for what I said, and I remember running into a few others.
Real writers have day jobs.
For me email is a big ball of stress, there is always a huge amount of spam to delete, even if I keep up on unsubscribing from lists and blocking addresses that send me spam.
When I am reading email I am generally trying to get some specific task done and having email newsletters get in the way means I'm going to skip over the newsletters and never read them.
What the world needs is an RSS reader which is like that Talking Heads song Psycho Killer: "See something once, why see it again?"
One of the big advantage of the mail-style presentation is the client indexes the content and gives you full-text search of the stories you've read. Once you get used to that it's hard to go back.
What a great quote!
Alternatively, if I care what you have to say, you're probably not a professional writer. Maybe there's a better way to do it than we've seen so far, but I have yet to watch someone go that route without overhyping every little thing, stretching the truth, and then outright making stuff up.
Their target consumer (affluent/intellectual enough to pay for access to ideas) has access to a far wider variety of arguably better content if they're willing to build up a set of RSS feeds.
Maybe there's room to build a company on top of the RSS ecosystem, but it's difficult when free, feature-rich, and high quality alternatives exist.
FWIW, it does seem like Substack is trying to attack this space: https://on.substack.com/p/new-reader-homepage.
However, as a publisher/bundler of paid RSS feeds, they have a big conflict of interest in offering an RSS reader. Like Spotify and their "exclusive" podcasts, they have an incentive to push bland content and obscure the rich niches that make the RSS ecosystem actually-valuable.
True, there are actually some real writers worth reading on substack, but imo, not enough of them, and even less of them that I would be willing to pay to read - heck, I won't even pay to read a newspaper online anywhere as you can get it almost all for free someplace else with a few clicks.
Seems like an attempt to monetize free blogs, problem is, there are still plenty of other free blogs to read - they haven't gone away.
It would help writers and readers if Substack bundled groups of writers together, perhaps by genre/type/subject like a magazine, and for the current cost of one subscription newsletter have 5 newsletters that the subscriber/paying customer can choose to assemble to create their personal "magazine." This would allow the reader to financially support more writers/artists, which would allow more of them to continue publishing their work and grow.
"awesome rss feeds site:github.com"
But you can start with any publications you already subscribe to (newspapers, magazines, etc).
See if any people you respect write blogs, follow those links and see if those people write blogs, etc.
First few of those it found had a lot of links, sure!, but no commentary around them to explain why they are awesome which is the other half of the discovery problem, no? If I have to click 50 links to find out what they are - and they generally link to the RSS, mind, without a link to the website which means that clicking will only give me a "Do you want to open this in ReadKit?" prompt - I've got better things to do with my time, really.
There's probably a better way to discover than sifting through large lists with zero commentary, but if you're starting from literal zero, a big list isn't an awful place to start.
It'd be interesting to seed some pagerank-like crawler with blogs you enjoy, so you could use its outputs as your "try this out" list. I've experimented with building something like it in the past, it's an entertaining task for sure.
Some bloggers also have handy pages designed to give you a high-strength outbound signal, e.g. https://jvns.ca/blogroll/. It's worth seeking those out, where they exist.
Some stories are still behind paywalls (e.g. The Local in Munich), but you can at least read the headlines.
Actually now that I think of it, zero of the people whose writing I would pay for are "writers" by trade, which is part of the dullness problem of consumer media.
It's like Walmart calling themselves "Efficient Logistics", or Microsoft calling themselves "StableABI"
[0] https://on.substack.com/p/substacks-view-of-content-moderati...