Is Facebook /Meta with forms, inbox and messenger a CRM?

1 pointfairytalemtg2 comments

How far is Meta from being a CRM? What other platforms do you know, that do not market as CRM but collect, store structured data and allow for decisioning based on data collected?

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I take it you've seen Meta's "Facebook for Companies!"?

https://www.workplace.com/

heard of it and it sounded like MSFT Yammer(gone for forgotten) / slack version, did not think it was sales/B2C focused.

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