Given the power dynamic between a single customer and large corporations, the smart thing to do is to assume malice until prove otherwise. This puts the onus on the corporations and, if we're lucky, creates an environment where they compete with each other to be seen as the most honest. The worst thing that happens is the single customer has to buy an SSD from someone they don't trust.

If we do the opposite, as you say, and assume everything is an honest mistake, that puts pressure on the single customer to prove that the organization with a huge marketing budget is doing something wrong. In this situation, the worst thing that happens is we all get taken advantage of.

Our collective distrust is the only power we have against massive marketing/PR budgets. It doesn't have to be angry, or sour, or cranky, we just collectively need to not take their word until we have a reason to do so.