Rogers customers increasingly frustrated on 3rd day with out cell, internet srv

I'm not convinced of their recent statements. My internet connection was flakey for over a week, and it got progressively worse until the blackout. After a day and a half, we got our Internet back, but the connection was way more flakey than it ever was (the router constantly disconnecting, then reconnecting after a pause).

Suddenly today it is working flawlessly, with no disconnects. That suggests, to me at least, whatever they fixed, fixed a weeks-old problem. Not a since-Sunday problem.