> Isaac... felt that the underlying problem was WebAgency’s difficulty scaling down their workflows to fit TinyPilot’s budget. Their typical client has a retainer in the range of $20-40k per month.

I think Isaac nailed it. It's just a different mindset between providing a full-service development group and doing a focused update of a site for a small business (very small... one might say "tiny" :)

But I think this was foreseeable by the agency, and they should have considered very carefully whether they could achieve what their client wanted before accepting the work (or gotten the client to buy into a larger scope up-front).

BTW, these TinyPilot devices are very cool. I did a pikvm build to try something, but if I needed something like this for a real use, I'd probably get a TinyPilot.