A family member who needs to fly to Lima via Amsterdam just got an email that KLM doesn't allow luggage for passengers with a connection from another European airport.

That's after paying nearly 200 Euro for a second piece of luggage.

Oh, they apologize sincerely for the inconvenience caused, but don't bother to provide any options for long haul travellers.

I can't put this any nicer, but: Fuck you! KLM, I, for one, will make sure to never use you again. Especially not long haul, via Amsterdam.