It's not that people don't like recalls. They don't really care about them very much. It's that they don't like Ferrari (not that they dislike Ferrari, they just don't like them) and the recall is an excuse to say bad things. It's like middle school all over again where nobody actually cares about <attribute> but if they don't like you <attribute> will be used to make fun of you. If this was a Toyota or Honda recall they would be saying "look they care about their customers" or "other manufacturers wouldn't have recalled that". Gotta love double standards.