sorry to reply here, looks like i can't reply to your other comment because it's too deep

it's not that i "have a new registrar" per se

it's that when i go to a new registrar and say "hey, my old registrar is abusing me and won't give me the zone files, can you help" they say "just get the zone files" on customer service patrick star mode :(

i don't know, maybe i'm being unreasonable?

i just want to keep my domains up

if i have to go to a lawyer i will but i really don't want to, that sounds very expensive and i'm worried the old registrar will escalate if i do that

i just want my zone files so i can leave, you know?