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Color me not the least impressed.

I pay $200/month for my family to use T-Mobile. Data barely works in my backyard--and I'm one city over from their headquarters. I've called them and I've Tweeted. They energetically tell me they're taking action and... nothing happens.

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Have you considered a CellSpot? It served me well in the days when my phone didn't support Wi-Fi calling.

That is a good suggestion, thank you. Unfortunately when I’m out of the backyard it means I am doing a ton of work that doesn’t benefit by my carrying an extra device around

The CellSpot is something you install; you don't carry it.

It's a mini cell tower! YES, I'm looking into it!

https://www.t-mobile.com/support/coverage/4g-lte-cellspot

So why haven’t you switched carriers already?

I would love to but it’s a long-term contract

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