I’m embedded in an operational unit and occasionally run up to limitations or bugs of the systems we use. It’s tempting to say “I can build a workaround in a day” but then accounting for edge cases, continued maintenance if/when patches/updates come along… I learned that eventually I’d be bogged down in maintaining bandaids and workarounds. Only truly important things get that treatment these days. I’ve seen the chaos that occurs when someone who’s gone too far down that path leaves the organization and central IT has no resources to support things and there’s no formal knowledge transfer because it was all essentially out of scope.