Even if Laura Northrup was really given this information by someone who is really named Ryan, how do we know that Ryan isn't making this story up? Or perhaps there's a part of it that is true but important parts of the story are omitted or exaggerated?
This kind of thing seems to be happening more each year on the internet - widely circulated stories considered credible just because it's widely circulated.
All that being said - I own both a Kindle Touch and Nook Simple Touch but have spent a total of $0.99 on content, for the same reasons cited by many in this thread. However, I'm very comfortable with a Netflix model. I've used the Nook to read in stores a little and I intend to use the Kindle Touch with my prime account to read borrowed books.
I predict that some day, Amazon or Barnes and Noble will come out with some kind of "content guarantee: you buy it, it's yours, forever." And I think this guarantee will quickly be copied by all competitors. The market for e-content will then be extended to nervous Nellies like me.