It's a website set up to manage camping and hiking reservations for national parks.

It just didn't turn out very well. Difficult to navigate, bloated JavaScript interfaces, poor discoverability.

It works, and worse websites exist. But it feels like a buggy early-2010s web app, and serious outdoorsy types have bots snipe the best reservations as soon as the system opens for the season. It's hard on people who don't use a computer every day and just want to plan their family's vacations.

The one and only time I had to interact with it was while I was in a US national park trying to pay a parking fee for my car. I had one bar of service on my phone, and it just sat there trying to download JavaScript.

Lots to be said for considering where and on what devices your users will be interacting with your website.