My wife won't switch to iOS device due to UX in iOS
I had to help a family member open a PDF file of a ticket sent via email on an iphone.
It was opened via webmail in safari, it just downloaded the file, that was it. No way to open it. No way to find the downloads from Safari.
Eventually I figured out how to drag down from the home screen, search for downloads, scroll down a bit, then found the downloads folder with the file inside it to open it.
Contrast to android where it downloads the file, then offers to open it.
The whole "iphone is easier to use" seems like a bit of a myth.
However, using an anecdote of an uncommon use case being bad hardly supports the conclusion of your last sentence.
That's when you actually have to guess about what's happening.
If the UX falls apart whens you leave the 3 most common patterns, your thing isn't easy to use
I really don't think this is an "uncommon use case", people do download files and stuff all the time, people wanna move their files around too.
They’ve both got their pros and cons, innovations and derivatives. Neither are really ‘underdogs’.
Apple is the one pioneering features at this point, especially in the privacy space. Does Gartner cover this? If not, I wish they would do a quarterly feature matrix analysis.
The Apple pics might not look as good, but the Apple camera app is far smoother than flagship Android and the Apple pictures look more realistic.
That said, some of the stuff Google has pulled off with the Pixel cameras is very impressive. Like the ability to shoot simple astrophotography.
Really I think the term “underdog” can only be applied to some individual Android manufacturers or any non-Android non-iOS based phone.
Mindshare, sure.