I suppose you can't really fault a person whose professional life requires her to view every event with the question, "How does this affect the fashion industry?" for viewing the attack on the twin towers in exactly that way — especially in this article, which was published as the "Fashion Notebook" column. The tweetstorm blames her for not relating what was told her by survivors and first responders, but those stories were probably passed on to her editors and used in other articles. This article is, obviously, shallow, which is not a fault: fashion is literally not even skin deep.