More Self-Checkout Is Coming, No Matter How Much You Hate It
wsj.com
wsj.com
Sorry for the clerks who lose their jobs over it. I hope they find something else to do, preferably something better paid. But the only people I've met who hate self-checkout seem to begrudge the fact that previously people did work for you that you can now do yourself -- especially as the machines get more reliable and require fewer interventions.
https://www.cnn.com/2022/09/16/business-food/wegmans-scan-an...
The normal checkout at my local store includes free fruit bags, while the self-checkout has nothing.
Maybe they think skipping the long queue should be enough reward.