There is a tariff code specifically for warranty replacements though, and EVGA doesn't use it because they are incompetent. If they did, no customs duties would be charged. I had to send my other GPU to Nvidia for replacement, they shipped a brand new card for me from Hong Kong and.....no customs charges. Why? Because paperwork was done correctly and indicated this was a replacement. EVGA includes paperwork as if it was a brand new card sold to a new customer, which it is not - and again, I'm not the first person to complain about this to them, but they just refuse to do it correctly for some reason, effectively sticking out their middle finger to all their UK customers(who maybe only bought EVGA to get their excellent support, and instead got.....this).