I think this guys right. You shouldn’t build your business model on rushing things out of the door by overworked employees. A calm cool efficient process where people clock in and out and are measured at their output builds long sustainable companies. Nothing is more expensive to a business (especially growing small startup) is losing that key person.
I recognize that as a manager at the a rising startup. Even if the pressure is high, saying no to this weeks deadline but hitting it 100% next week, and not have it come back 2 months later as an issue ultimately gets you further.