Ideally, I'd love a tool that lets me import data from my credit card and/or bank accounts through something like Plaid rather than having to manually enter every transaction I make.
I do think Xero tends to overprioritize acquisition at the expense of providing a complete product to its users. Too many times, I have found some quirk or half-assed feature that Xero refuses to fix. That said, I have no doubt Intuit is worse at this.
If Your needs are simple, Xero works. But the moment you reach even slightly less than simple, you're going to need to work around quirks very quickly.
I've been using QB both personally and professionally for over 15 years, it has just about every feature a small to medium sized business could want, and it's a default in the sense that you can go to just about any tax professional who prepares business tax returns and they will have no problem using your QB data, often by working with a copy of your actual company file, and providing year-end journal entries for you to reflect various tax adjustments.
The current problem is that Intuit is forcing everyone to subscription-only, even for the desktop product, and they've nearly doubled the annual license fee, mostly to try to force people to QB Online.