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Comment by superchroma | Hacker News Reader

"Tech support gave me only one solution - create a new account and buy everything again."

Apple is a horrible company. Richer than god and they can't afford to provide support to paying customers, even if they're brand loyal. I would choose a master who doesn't care 10 times out of 10 to living in a walled garden where you get smacked for reasons you couldn't have possibly anticipated.

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Yes, I created a new account to continue using the free services. But I still can't update any of the apps on my phone and iPad

And it really disappointed me to have spent the last few years advising all my friends and colleagues to switch to a Macbook for work

Any account you have on any service online is not yours, and you can be denied access to it at anytime.

This is not useful input. It's maybe helpful to remind people who forget good business practices and put all their eggs in one basket (e.g. AWS), but for things like software licensing and email for an individual, you should not be revoked access to it except in the most extreme of situations.

The reality is that a citizen's world runs on these services. You need email, a phone and phone number, etc. to get by in this world. Either apple should be ripped up to shreds with antitrust because they've monopolized people's lives, or they're required to provide these services for a specified time and with a set of assurances.

In fact, my foresight not to put my eggs in one basket allowed me to travel and deal with this problem after more than a month. It's a very important practice that many people don't think about until they are faced with this kind of problem.

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