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> To Apple's defense, are they supposed to wait until the app breaks, starts receiving many complaints from customers

Except that Apple is exempting apps with more downloads, and only punishing apps with fewer downloads, which is the opposite of worrying about "many complaints".

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This is still in line with their thinking from a prioritization perspective.

For an app with more downloads, they can dedicate more labor/resources to it.

> For an app with more downloads, they can dedicate more labor/resources to it.

What resources? For older apps with more downloads, Apple is doing exactly what you said they shouldn't do: wait until the app breaks, and start receiving many complaints from customers.

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