> the cognitive load is placed on the searcher
That is how it's always is, when searching and researching anything. One cannot really trust the source so one should always verify that any claims made are true.
That is how it's always is, when searching and researching anything. One cannot really trust the source so one should always verify that any claims made are true.
Real life communities have trust built in through a range of mechanisms. That’s missing from search today. Which is trying to rapidly answer a question, rather than deliver a trusted response.