To his credit he does suggest several changes he and faculty could make by the end of the article.
But I think he's missing the most relevent point: with the vast number of online educational resources on the net, many students have been exposed to what great teaching looks like. Decades ago when this guy started teaching he did not have to survive that competition and comparison. He should stop entirely worrying about what students need to do and up his own game to at least match what anyone can find for free on video streaming platforms and elsewhere.
He is the paid professional here. When he has eliminated his own shortcomings then he can perhaps start to correctly identify things that aren't a result of those shortcomings.