Please be gentle on me, it is only a demo, and I am doing my best. :)
I'm afraid this is just the cold, harsh, reality of the world. If you go out into the market hoping that customers and property owners will cut you some slack, your firm will not develop the great reputation you probably want.
I wish you the best of luck either way though!
Try not to take the criticism personally. I know when you post something like this online it can seem very disheartening, but much of it is good advice.
Based on what everyone is saying I think it's worth rethinking your business model to try and come up with some other features that would differentiate you from Airbnb.