Yes, I'm sure one anecdotal experience turns it into the absolutely worse airline of planet Earth. Worse than Air Koryo even.
Most customer rankings disagree with you. Which doesn't mean the airline should be free from criticism, of course.
Most customer rankings disagree with you. Which doesn't mean the airline should be free from criticism, of course.
> Most customer rankings disagree with you
They're higher than expected but not in the top 10 of any rankings I've seen... And dropping...
Another example. I could excuse a lot but after what the employee told us, the visible lack of organization when we flew with them plus quite a few more anecdotes I'm definitely avoiding them. Seems there's something fundamentally wrong with their infrastructure. Hell, the airtag thing blew up for a reason.
There’s something wrong at Lufthansa. The queue to fill out my lost luggage form was like an hour long when I arrived, and looked to be just as long when I was done.
I've had decent experiences with "crappy" poor country airlines--oftentimes they compensate with decent food and seats often feel relatively spacious. Probably more likely to crash and die, though.