Aizuchi: Does your listening make Japanese people uncomfortable? (2013)
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I never did it in the era of landlines because there was a level of background noise present that you could tell the connection was working and assume the person was listening.
But then in the early 2000's when we switched to cell phones, filtering turned "not talking" into absolute dead silence, no background noise. And that was back when cell connections would drop frequently, and you'd discover you'd been talking for the past 3 minutes to nobody.
So not only would I make a conscious effort to interject "yeah", "right", "uh-huh" about every 30 seconds or so of the other person talking, but if I was talking and didn't hear anything for about 60 seconds I'd just ask if they were still there and explain why I was asking -- and then they'd just instinctually start peppering their listening with the same "yeah", "right", "uh-huh" after I'd ask like 3 times.
It's totally unnecessary now that so many calls happen over Zoom, but I definitely still do it over cell phones.
*For what it's worth, the article claims there is no English word for this, but I was taught to call it "backchanneling" in a linguistics course.
As a matter of interest, the background noise generated on a digital squelched line is called comfort noise, and its addition is quite common for a number of reasons.
As kids we constantly used to make fun of our Mum who'd repeatedly say "Oh I know, I know" while talking on the phone to a friend - even though both are Australian, they'd both spent time in the UK where that's obviously a common enough way of acknowledging the person on the other end of the line that the Fawlty Towers' character Sybil would regularly caricature the over-use of it.
But from what I've observed Japanese people do tend "un" and "a sou" or "sou desu ka" quite a lot even when talking face to face, far more than we would as English speakers, where we might just grunt occasionally to make it clear we're still listening, but probably rely more on facial expressions/eye contact to convey that info.
The term does originally come from blacksmithing, but i disagree that it's from a teacher instructing a student. It comes from the fact that they are both alternating in striking the same thing (to make the analogy to a conversation -- you're both "striking" the same topic). From Wikipedia:
> 語源は鍛冶で主導的な鍛冶職と金敷をはさんで向かい側に位置し、ハンマー (槌) を振るう助手 (向かい槌とも) を指す言葉から。
And a language blog[1]:
> そこで、師匠が槌(ハンマー)で鉄を打ったあとに、弟子がすぐさま槌(ハンマー)で鉄を打つ様子から、「相槌を打つ」という言葉が生まれました。
In both cases, they are referring to a master and student but they make no mention that it's explicitly being done to teach the student.
This explains why the alternating roles in pounding mochi (which is a similar, though much louder[2], collaborative process) is also sometimes likened to 相槌 (tbh I was under the impression it was also called 相槌 but I can only find examples of it being used as an analogy, while the blacksmithing story is the commonly-cited etymology).
Also the (linguistic) term for this in English is "back-channeling". To be fair, 相槌 is referred to in conversation more frequently than "back-channeling" is in English but there is a word for it.
[1]: https://fof48.com/aizuti-wo-utu/ [2]: https://www.youtube.com/watch?v=cGeUE9KK-es
Not everyone uses it, but I'm pretty certain I've encountered it from others in the US with similar speech behaviors that aren't Japanese. Or perhaps I just never noticed how rare it is.
I've been married to a native Japanese speaker for almost 20 years and this style of speaking translated over to my English. I've found it quite useful. My wife, however, does NOT use this style in English, only in Japanese. My daughter is like my wife; uses it in Japanese but not in English.
Both languages are spoken in our house, and media is probably more Japanese than English, as points regarding exposure.
Your wife perhaps learned not to and subsequently your daughter emulates her mother's speech behaviors? I'm not sure if daughters tend to emulate their mother's speech and sons emulate their father's, though, or if it's simply coincidence.
"The story is just so ridiculous." "Yes, I know! It reminds me of..."
my family conversations sound more like:
"The story is just[]" "Ridiculous, I know, it reminds me of..."
(https://www.nytimes.com/2021/09/25/opinion/interrupting-coop... is where I learned the name for this.)
The thing is... it was like a tiny, frightened gasp. The first dude that did it made me worry he was having a heart attack!
Does everyone at the table really start verbalizing when someone starts presenting, speaking, etc.?
That explains a lot honestly
Reminds me of the "Place, Japan" meme (https://knowyourmeme.com/memes/place-japan). The first panel can have an American not understanding a foreign language next to a disgusted soyjack, and the second panel has a Japanese guy smiling while he doesn't understand a word next to a "clap clap" retard soyjack screaming "amazing listener!"
"Being a good listener" has both a practical and a social component. You are referring to the social component ("in Japanese culture..."). The tenets of social interactions in Japanese culture which have been ingrained in speakers of the language to one extent or another. The performance aspect of the act of listening.
antihero is talking about the practical form of "good listening" when they say "that makes you a terrible listener though." That is, what is the function of "listening" in a social interaction? I would hazard a guess that they believe the function of listening is to understand what another person is saying.
And by that benchmark, an individual who is not actually reaching any sort of understanding is a "bad listener" irrespective of how successful they are at performing the cultural/social component of the act of listening.
There's the additional implication that because signaling you are understanding when you are not leads to misunderstanding (which is the antithesis of the intended function of listening), it makes the listener an even worse quality listener than if they were not performing.
Of course, when you're in a specific setting (such as doing science or a police investigation) the other definition can be more relevant.
[1] https://en.wikipedia.org/wiki/Language_game_(philosophy)#:~:....
I'm joking a little. But interrupting someone is almost unspeakably rude in Japanese, whereas 'Yes! Yes...yes. Yes! I'm terribly sorry, I couldn't understand any of that. Bye!' would be common in Japanese but infuriating to many Americans.
'Naruhudo' (usually translated as 'I see' is a common way to politely acknowledge hearing information while reserving agreement.
The article seems to make a pretty big point about this being a foreign concept that is difficult to articulate, but in English linguistics we call it "backchanneling". Obviously it won't be a perfect one-to-one translation but it's the same as what is described in the opening.
With the standard disclaimer that I am sometimes a bit whimsically cruel ... I'm not particularly fond of extraverts and their habit of monopolizing the conversation, breaking in, preemptive interruptions when they pick up that you're about to say something, so I invented a game where I see how long I can keep them talking without them noticing I am not saying anything. No verbal interjections on my part are allowed (no aizuchi), only facial expressions, posture, and hand gestures.
It's surprising how often one apparently gets away with it. I've heard, to my amazement (and amusement) that I'm a "good conversationalist."
Interviews with Linguist Deborah Tannen on this topic:
https://www.waywordradio.org/tag/conversational-style/
https://whyy.org/episodes/interrupting-and-the-art-of-conver...
Unless you're telling a long story in which I generally will try not to interrupt, but one has their limit to being spoken at.
What’s striking me the most as I age is that “uhh-huh” and “mm-hmm” often serve as indicators to the speaker to continue with what they’re saying. This is important to me because what I’ve found is that, American English speakers have a habit of putting a tone on many of their speech patterns that could easily be taken in the form of a question (where the last word of the sentence has a slight pitch increase) or is a rhetorical question in and of itself (“Y’know?”).
I understand how alternative interjections can communicate engagement with the speaker (“Wow”, “Really?”, etc) but have also observed instances where these interjections in general can suggest a sort of condescension against the speaker from the listener.
Language is bonkers. I have a hunch that we are in a very chaotic age of communication dynamics.
https://wikipedia.org/wiki/Impact_of_culture_on_aviation_saf...
Can anyone here shed some light?
Weirdly the best example that comes to mind was when I was buying a car and discussing the price against my needs and why I wouldn't want to pay what they were asking. The salesman would acknowledge the points I made with a "Thank you" and then proceed to argue against them.
Same way that when an American acknowledges my thanks with a "sure" it seems, from my perspective, to be downplayed.
Half of this conversation was on speaker phone and was overheard by a few coworkers who got a kick out the stream of yeah's booming in reply. For the next few weeks my coworkers and I would repeat this during conversations where we would comically interject a deep "yeah" in an attempt to frustrate the person speaking. So I can see how it can be annoying to someone not familiar with the practice and the lack thereof frustrating to someone expecting attention.
It makes having conversations with those folks incredibly difficult.
It probably doesn’t help that we are having these conversations via Zoom, but I interact with other people via Zoom, and I don’t have this problem.
There's more interesting discussion here[1] and here [2] about it.
One clear difference is in the frequency: backchannels are very common in Japanese, fairly common in English, Dutch, Arabic, and Korean, probably somewhat less common in German, and significantly less common in Chinese and Finnish
1: https://www.cs.utep.edu/nigel/bc/2: https://en.m.wikipedia.org/wiki/Backchannel_(linguistics)
One more jarring difference though is when giving numbers over the phone (e.g. your account number). In German, it's common to say digits in groups of, say, two to four, and then the listening party repeats those digits, to make sure there was no mistake so far.
In the US, the other person on the phone just... sits there. Not saying anything, not even an acknowledging interjection, until you gave them the whole number. And of course sometimes it arrived wrong and you have to dissect it...
Sometimes the mixed cultures of Canada can be confusing.
This article connected several dots for me :)
I de-gendered it.
How did we jump from something as intense as blacksmithing to having a conversation, quite possibly over afternoon tea?
Is there a Japanese word for completely pointless sentence embellishments that do nothing but slow the article to an agonizing drag?
Dear Customer,
It seems that the leaves are once again turning to their Fall colors, and the chill of an autumn breeze is once again upon us…
Also we haven’t received your television license fee yet and it would be most appreciated if you could please send us it immediately.
Warmest regards,
-X
https://sites.psu.edu/global/2020/04/18/japan-high-context-c...
> Just like Saudi Arabia and Spain, Japan is also characterized by high-context communication (R. T. Moran; N. R. Abramson; S. V. Moran, 2014, p. 44). Some of Japan’s traditions, values and norms have supported its high context communication. According to Hofstede’s culture dimension, Japan scores 46 on individualism, indicating that they are more likely to show characteristics of a collectivistic society; such as putting harmony of the group above the expression of individual opinions and people have a strong sense of shame for losing face (Hofstede Insights, n.d.). With this, the Japanese have established an in-direct and non-verbal communication within their inner circle rather than the outside circle of the world. Thus, in Japan, communication goes non-verbally, through subtle gestures, facial expression and voice tones. However, this can be a big challenge for foreigners and westerners that do not understand the Japanese language and communication.
https://kosoadojapan.com/high-context-culture-japan
https://en.wikipedia.org/wiki/High-context_and_low-context_c...
You even get some difference in the cultural context between men and women, and urban and rural, and north and south within the United States
For an example of a low context culture... Switzerland https://www.worldbusinessculture.com/country-profiles/switze...
> On the whole, the Swiss believe in plain speaking and place directness before diplomacy. It is expected and respected that people will speak their minds, without feeling the need to couch any uncomfortable messages in a softer way in order to spare the feelings of the audience. The type of coded language used by the Japanese or the British can be misconstrued in Switzerland as prevarication or even deviousness. Better to say what you mean and mean what you say.
> As has already been stated, however, this directness of approach should not be confused with confrontation or aggression – it is more the result of a desire to get to the truth or the empirically provable right answer.
We replied the following Monday, because the notice said we had to reply.
THEN.. 3 months later I got another notice indicating they'd received the first reply, and they needed a bit more time to process.
This was over about $200.
I would love to see them resourced appropriately, but the "let's hire more IRS employees" has been viscously attacked as "87000 more people with guns coming to take all your money!". I've been hearing that propaganda for weeks (months?) now.
Yeah, they've got way fewer people per taxpayer than in the 90s, and I don't think the new hires, the hiring of which will be spread unevenly over a decade, will even bring them back up to that level. Meanwhile the "armed" thing is just transparent bullshit—"here was ONE job posting for the police branch of the IRS (tons of federal agencies have such a branch of armed agents, including many you wouldn't expect), so all these new hires will surely be armed IRS cops coming to bust your door down and take your money!" LOL WUT. But A Certain Set of Terrible News Sources ran with that (knowing it was a lie) so to some chunk of the population, it's true now.
You are both perfectly fine in wanting it both ways. In communicating with people to be effective it’s best to align with their communication style. Some folks want the long explanation, some folks want the tldr. I always try to accommodate both in my work communications.
Tldr: Different people liked to be spoken to differently and that’s fine and useful to accommodate.
As an American, yeah, just charge my credit card for the fee. Thanks.
But then, a few paragraphs down, the author uses the term "active listening." Ho hum
"Sie werden parallel zur Äußerung eines anderen Sprechers oder direkt im Anschluss daran hervorgebracht. Sie stellen dabei das Rederecht des Sprechenden nicht infrage. Beispiele sind hm, hmhm, mhm, ja ..." ("They are uttered parallel to or directly following the statement of another speaker. They do not question the speaker's right to speak. Examples are hm, hmhm, mhm, ja ...")
Source: https://de.wikipedia.org/wiki/Partikel_(Grammatik)#Gespr%C3%... (in German)
I know that you are just being sarcastic to make your point, but taking it at face value, it's pretty rare for languages to have words with such hyper-specificity.
Is there an English word for completely pointless cynicism towards other people's writing styles that adds nothing to the conversation?
My bet is "lowbrow dismissal" (Is there a word for knowingly answering rhetorical questions?)
> Article about differences between 2 cultures.
> Describes foreign word as sounding like it could be describing a bodily fluid.
Well done Sarah W!
Seriously though, I see this exact complaint so often on this site. If people like you are so bothered by superfluous (or enjoyable and engaging, depending on your perspective) prose why not just look up the dictionary definition or Wikipedia article of the topic instead?
In other words: I have no idea where you got that idea.