> If you’re an American eating at a restaurant in Europe and you order a glass of water, you may be surprised — and disappointed — to receive a glass of lukewarm water, or, even worse, a room temperature bottle of water.

As a European I would be surprised and disappointed to receive a glass of lukewarm water or a room temperature bottle.

The only time I can forgive it is if I’m at a cafe with a self serve water station. But that is only because water usually cost money, and when an establishment is kind enough to offer it for free, then beggars can’t be choosers.