It's been a couple years since I did mobile dev, but in my experience you don't get to reason much with Apple's reviewers either, but you can change something minor, re-submit, and hope you get a different, better reviewer.
This & the other apps had it live for months, the others are still fine, just this one app now can't get updates. And we simply can't make it better (due to legalities) - still no cooperation from Apple.