"The touch-screen-actuated glove box is terrible because it’s one of those examples where carmakers have found that they have the technology to do something, so they do it, without considering literally anything about what they’ve done. Did anybody want this? At all? It takes something that has never been a problem, opening a glove box, and added cost and complexity to the construction, and added time and inconvenience to the process. No problem is solved, but a fuckload of new problems are introduced."
Here's the gist: carmakers, as many other businesses -this can apply to pretty much every product-, need more bullet points to be shown in advertising, so they use technology to add every possible feature, including those that are technically useless but still could add points of failure because of their bare existence. I think there's no way out until people is taught how this works very early in their life, and I mean children at school, so they can use their wallets when time comes. I can't see this coming anytime soon, however, as our economy totally embraces advertising the useless.