They can see where users are struggling with the app and where extra-guidance is necessary.
I'm assuming many many many other apps and web pages are doing the same thing.
Nothing to see here.
That's what you're doing to your users.
I'd consider that something to see.
(I don't have any evidence to believe LogRocket are doing this; LogRocket is just the example. Other tracking services exist, and they sure as hell do do this sort of thing.)
They can see where users are struggling with the furniture and where extra-guidance is necessary.
It doesn’t necessarily require capturing video of the user.
A better analogy would be hooking up a door open/closed sensor to the cupboard, and capacitive sensors that log the location of touches, so that you can analyse what % of users struggle to find the door handle.
Tracking invades one of my most used tools, and what's worse I can't see all the tracking that happens.
Still think this isn't invasive?
I really don't get the outrage about that, it's something that has existed for 15 or 20 years at least and is used a lot on most websites you go on.
What private information do you think is sent to the vendor that would not be otherwise?
If it only exposed information the user was already sending, the vendor wouldn't bother with the spyware.
> What private information do you think is sent to the vendor that would not be otherwise?
Depends on the app; I expect, for instance, market apps (Amazon, Walmart, etc.) to watch the user's every move to try and better model the user's mental state in an effort to get them to buy stuff that they wouldn't have done otherwise.
Not being funny but I think you’re vastly overestimating the capabilities of most engineering teams.
Just because they may be bad at something doesn't mean they don't attempt it.
You can see how valuable this tracking is by the amount of websites begging you to install their native apps. No thanks!
I just try to minimize it.
I'm not an app developer so I don't know specific, but by the amount of websites begging you to use their native apps it is quite obvious that there is something they get from the native apps they can't get from the website that they are very interested in.
Just try to go to the reddit website on a mobile (not old.) and see how fast they spam you with the app prompt.
If you block that data, most webapps, especially things like an app store, will be useless.
If the website is not using a third party site for tracking, you can’t block the owner from tracking and storing your interactions.
I personally use that + VPN that cuts the rest that sneaks in
I mean if you choose to use someone’s service, you’d want it to get better. And one of the reasons they get better is by collecting feedback of what’s working, what isn’t.
It’s very hard to nail down a good ux without feedback.