I don't see how forgiveness is ruthless. It takes great compassion to accept people and situations as they are without harboring bitterness, resentment, or judgment. Forgiveness is also a form of self-love.
The non-attachment that comes with forgiveness isn't the same as being cold or moving on by leaving someone else behind. That's still looking at things from an egoic "I have been wronged" narrative. Forgiveness is about dropping that story entirely.
> I think we've come to regard "forgiveness" as inevitably ending with reconsiliation. But perhaps, more often, it shouldnt.
I think in general reconciliation is a good thing, but it's not a given. And even if you do reconcile with someone, you don't have to restore full trust and involvement with them. You can clear the air and never talk to them ever again, or just on a need-to basis, or whatever. It all depends.
In general, our society's difficulty with forgiveness and the like is just another facet of not liking to confront truth. We struggle with truth in this era because the truth is often painful and demands a lot of change out of us that we feel unable or unwilling to give. The Twitter apology is an answer to the question "How do we pay lip service to the truth without having to actually engage with it?"