> The biggest issue is there’s no “product manager” for your care. Each specialist doctor has an incentive to do as little as possible as often as possible to avoid having a death on their record, but to be able to bill. So the nurses usually are the most incentivized people to actually take care of you.

Man. Maybe this is a tangent, but remember primary care physicians? I can barely remember that as a concept. I waited so long to find a PCP taking patients at my last job that I quit before it happened.

Was that a role they ever filled? It kind of feels like it should be considering the title, but being a US citizen I've never experienced it.