The commoner should have a say, unless they oppose the ideas of Those Who Know Best. The bureaucracy is made of Those Who Know Best. The commoner wants Things to be Better but is worried that changes will make their lot worse.

The commoner has few choices: find other commoners with reasonably similar concerns and use the power of numbers (and perhaps law) to represent their concerns to The Powers That Be (union, HOA, PAC, gang/mafia/mob/activist, some voters); capitulate to Those Who Know Best and hope Things Will Get Better (other voters, slacktivists, Eternally Online people); or, wait for Someone Else to rectify the concern (Enlightened Centrists, anarchists, 9-5ers, mostly everyone else).

Lots of other options and variations are possible, but I can't think of them at this time.

I don't have a point, I just wanted to document a stray thought you inspired.