> Really? My company is on its third ticketing system.
Your company should get it's shit together, unless it's in the business of switching ticketing systems.
Your company should get it's shit together, unless it's in the business of switching ticketing systems.
Though one other reason to migrate is the forms are complex and full of required fields nobody understands. Migration will get you past that to what matters, but only for a few years before the groups that required those fields in the first place come back and demand it with the same good but forgotten reasoning as the first time. If this is you, get your act together.