Edit: holy crap, read all of the responses so far and I have some emails to send and thought processes to change. Thanks for helping me realize this.
I don’t know how many times I’ve had to help older people I work with who are at the end of their chain trying to figure out how to simply print some document, work-related or otherwise. It should be plug and play but it usually isn’t. Technology is really not that intuitive for people who didn’t grow up with it, and what they need is frequently quite different than what “we” (digital natives, I guess) need. Accessibility’s a bitch!
I have a good relationship with my department's IT guy. If he started telling me how to run my classes, we'd have a much less good relationship all of a sudden.