I would rather have a colonoscopy than go to the DMV here. My last colonoscopy was easily scheduled, had excellent communication, showed concern for my experience, and took a little under 2 hours on the day of. Few of my DMV encounters go that pleasantly.
My regular doctor’s office schedules appointments easily online, keeps to the schedule, communicates well and answers questions online within 24 hours, will follow simple instructions to help me get a script or something else basic, and clearly explains my situation and makes relevant recommendations based on test results. The DMV is (and most government services I’ve had to interact with are) pretty much whatever the relevant opposite of that list is.
We switched doctors in part because the previous didn’t have their shit together in terms of these basic interactions. The new one (4+ years now) is great.
Merely being able to fire your doctor and find another is reason enough for me to want to keep a significant private aspect.