I got dizzy reading the response from the CA, such a long email.
Thankfully, there were people picking it apart in the responses.
Still, as pointed out in the email thread, a CA is also evaluated on how trustworthy they are in a broader sense than the baseline requirements. Uncertainty and doubt is great at making people dizzy and muddying the waters, but compared to other CAs who respond with openness and transparency, the contrast is striking.