Amazon is happy to rake an innovative and thriving seller over the coals arguably in an attempt to enforce policy violations!
So they have this whole team setup to do enforcement, and they are being totally manipulated and unwittingly weaponized?
So Amazon either (1) they simply don’t care which makes no sense because then why have the team in the first place, (2) their team cares very much and were just too stupid or ill-equipped to do their job and even got totally manipulated, or (3) Amazon actually wants this result and intentionally destroyed this company so that the bad actor could thrive?
None of that makes any sense! And this Chinese seller was apparently paying less in fees, so there isn’t even an economic motive!
And this story plays out over how many products/sellers every single day? So Amazon is the Wild West and their own trust and safety team is firing the bullets? Weaponized incompetence?!
Is there not a class action lawsuit in here somewhere? Amazon has inflicted serious economic destruction on their partner thru negligence or malice to be sure.
And of course we’ll never see a postmortem or any kind of apology. No transparency whatsoever when it comes to one of the world’s biggest online marketplaces?
The only explanation that would make any sense at all, for which there seems to be one piece of evidence, is that there’s an inside employee taking a large cut from the Chinese seller to boost their rank, kill their competition, and lower their fees. I’d guess on the order of 10% of total take. The only evidence is that somehow the Chinese seller got ahold of PII for the company that went bankrupt and threatened them personally. Where’d they get the contact info? Their lower fee and invulnerability to their own violations is also suggestive of an insider collaborator.
But then, if this is true there would be an audit trail a mile long…
In the end I’m left simply stunned at the level of gross incompetence which seems to permeate everything in this world, and yet somehow amazing things still do get built.