Stupid question: If I wanted a safe-deposit box, where do I go?
Traditionally, the answer was "your bank", but does that apply anymore? Chase is discontinuing the service, I'm sure plenty of banks never offered it in the first place, plenty of people use "online-only" banks where there might be a branch for legal reasons, but it's nowhere they could easily stop in and retrieve documents, and entirely too many people are unbanked.
This seems like enough of a gap in the market that a third-party service that says "we've got a really secure building with armed guards and lots of cameras and stuff" could reasonably find an audience among the law-abiding.
I assume a service like the one raided doesn't advertise to the broad public "store dirty assets here" -- indeed, one would expect advertising the service to non-criminal customers would be an important part of their legal ass-coverage strategy.