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We got random failures on our API gateway to lambda connections, and the answer we got back from the support agent was something like “automatically retrying on failure is industry best practice”.

I just wanted to shout at them to fix their damn system, but of course we ended up implementing retries instead…

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For a while AWS Glue had an issue where the running job counter would permanently increment. This was a problem if you only wanted one copy of a job running. The advice support gave us was to increase the allowed count by one. I saw references to this issue that were years old. I think it is fixed now because I haven't seen it happen in months.

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