It's interesting how we have decades of knowledge and experience that sales people typically blow smoke up the execs you-know-what and fail to deliver to various degrees yet those execs are still gung-ho on implementing expensive 'solutions'. I've seen it where the people below them that have to do the day-to-day work on it have other ideas but are then forced to use these platforms and explain it to those execs, and why they may not be working.

I wonder if it's because some of those at the mid-to-level making these decisions are under the same market pressures as the rest of us to show they've actually 'done sometime' - so they can slap this on a resume and prepare it for an interview when they roll out of the org in a year or two after implementation. This seemed to be the history in the IT department at the hospital I worked out where they had a decade of zombie projects that sorta worked because they were implemented, barely supported, and the persons that made the decision had bounced to something else, leaving IT holding the bag.