I live in Cairns. Based on some of my previous interactions with the council I wouldn't be surprised if your AI was talking to their AI / crudely programmed spreadsheet. That said, if you actually stop and chat to some of the parking inspectors you'll find some of the nicest / most understanding people in the business. Which is saying a lot considering they walk around in 30°C+ (with a plus 25 dew point) for much of the year. I've had them rip up tickets, sign them to make sure they don't fine me later, and stand around making jokes about the abuse they get. Good bunch. Very human.