Isn't this a bit different than your analogy? Google+ is a free service, and is hardly the only content-hosting/blog-esque product available (and it's free). Certainly, if you (and others) don't like Google's policies, by all means, let them know, but realize that until those policies are changed, they will enforce them (and we know that Google's "customer service" is lacking, so it isn't a surprise that the poster didn't receive notification).
I don't necessarily agree with Google's actions here, but Google+ is what it is--a service provided by a corporation, bounded by rules for content. If you don't want to live with such rules, take your content and go elsewhere. If enough people do that (including high visibility users), I'm sure Google will listen.