This doesn't actually surprise me in the least bit, and that's not a criticism of either FB/Meta or Carmack. It's simply that after a couple of decades in industry, I now see that effective organizational leaders are exceedingly rare, and I've seen now many super-experts --legends in their fields-- join big companies and not find their footing.
I also don't really buy the "you gotta be good at cutthroat politics." I have plenty of examples across multiple top-tier companies, of senior leadership who were smart, thoughtful, effective... and still reasonable and compassionate.
I think it's simply that it's tough to move people, plain as that. And in Carmack's case, I will wager that his expertise and track record were not enough to get everyone to drop what they're doing and follow his lead. After all, there are many other legends at Meta too. And, there's an abundance of good ideas all fighting for limited mindshare and limited ability to act.