That mean person on the internet might be a paid troll
deseret.com
deseret.com
People enjoy being outraged and outraging others. It drives a lot of engagement on social media. The paid trolls nudge it along, but they didn't invent it. They're just helping us do what we're already doing to ourselves.
Nor is this just basement dwellers. Trolling-like behavior has been endorsed and engaged in at the very highest levels of leadership. Nor is that a both-sides-are-bad situation -- a common tactic of trolls.
As many web sites have learned, you won't succeed in just ignoring the trolls. We can do better than we do, but this is a serious and endemic problem. Perhaps it's made harder than it needs to be, but only by exaggerating our existing tendencies. I know of no other way to fix that except to plead with those doing it to stop attacking other Americans. But having watched that become worse year by year for decades I have zero reason to think that will happen.