My main gripe with Apple is their decision to not version product names well, e.g. "The New iPad". This is fine for tech-savvy users who will read the specs and know what they're getting, but from what I've seen almost universally confuses less tech-savvy customers and leaves them at the whim of salespeople. Apple doesn't need to use model codes or numbers, but should have something that clearly defines new vs. old. They have relented a bit and now have "10th generation" add-ons on official messaging after years of hiding it, which just seems to be like one-button stubbornness where they won't concede the obvious.