So when this hurried connection made in an awkward place turns out to have been poor and breaks after a few years; "the dishwasher is broken" and a repair shop charges half the cost of a new one to come out and look at it... It made sense to these folks to just go ahead and get a new one without the stains etc.
Lots of electronics get that treatment, its too complicated to think about what's inside it; so the whole unit is either working or broken but not considered repairable.