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>Is it though?

Would you rather deal with an organization that's 90th percentile in culture and 10th in IT or the other way around?

Obviously being terrible at either will handicap you but a dearth of good culture will probably cause problems long before a dearth of good IT will. IT has less capability to cover for bad culture and process than good culture and process has to cover for bad IT.

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Agreed culture is important, but no amount of culture can make up for a lack of IT investment.

Is it possible for a company to be too culture-focused though, where they are so enamored with how great their culture is that they neglect other important aspects of their business?

I also wonder how often a company has a "good" culture overall, but it doesn't extend to IT. With outsourcing, I think you can see that happening, and the rest of the non-IT workers can be oblivious to it.

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