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Comment by wslh | Hacker News Reader

Could you elaborate on that? I am not German but a few months ago I contacted a German company because we use their open source products and want to move to their new SaaS model. Instead of being the typical few clicks automatic experience they start to engage in a personal conversation to define the correct price. From the business perspective I couldn’t understand their approach, it surely kills more sales.

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This is really common for b2b sales, it gives you both flexibility to negotiate price and terms, especially for more complex/niche products or services.

It is not common if we are competing with multiple companies where you sign up and onboard in 5’.

If you are taking a company to a Saas solution costing XXXXX euros surely it would be worthwhile to spend a couple of hours investigating how you get the best price?

Could it be something with European privacy laws for storing data?

I wish we could just buy licenses sometimes ... I really hate fucking around with procurement processes

I think this is why US way of business is unique in terms of business and goes beyond Europe or Germany specifically. US (as a multicultural platform) pushes toward the acquisition of the good, BNPL (Buy Now Pay Later) approach. It should be fast and will be faster. There is a lot of criticism about credit debt but US offers a lot of credit, the problem is more about how education and health were inflated that to credit itself. (IMHO). This is not about nationality but context of business.

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