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Yeah same here. My dryer stopped working. Had someone come out and tell me the heating element and thermostat needed replacing. $275 for the part, $250 for the labor. That’s a $525 for a $650 dryer. Not worth it. I bought a complete heating element and thermostat kit on Amazon for $29. After a few YouTube videos and about an hour and a half, I had it fixed.

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Did they charge to diagnose the issue?

Diagnosing a busted heating element and/or thermostat and/or fuse requires the answer to like two questions. Does it produce heat while it's running? Is it a Samsung? Okay maybe just one question. The $29 heating element comes with a new thermostat and fuse so you just replace them all regardless.

Exactly. Yep, Samsung. Only a 4 year old dryer too, with good upkeep.

They did not. All they did was turn the dryer on to see if any heat was produced. The dryer spun and seemed like it was working, but no heat. So they said heating element and or thermostat. They replace both as a precaution.

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